THE IMPACT OF SERVANT LEADERSHIP ON EMPLOYEES TURNOVER: A CASE STUDY OF UNIVERSITIES IN PAKISTAN

Abstract

This study investigates the impact of servant leadership on employee turnover intentions within the context of universities in Pakistan. Employee turnover remains a significant challenge for educational institutions, and understanding the factors that influence turnover intentions is crucial for improving retention. The research focuses on the relationship between servant leadership and turnover intentions. Using a quantitative approach, data was collected through surveys distributed to academic and administrative staff across various universities in Pakistan. The results reveal a significant negative correlation between servant leadership and employee turnover intentions, suggesting that higher levels of servant leadership lead to reduced turnover intentions. The findings highlight the importance of servant leadership in fostering a supportive work environment which contribute to employee retention. This study provides valuable insights for university administrators seeking to reduce turnover through leadership practices that prioritize employee well-being and development.