IMPACT OF LEAN WAREHOUSING ON BUSINESS PERFORMANCE IN FIRMS IN RETAIL INDUSTRY OF PAKISTAN; MEDIATING ROLE OF WAREHOUSE OPERATIONAL PERFORMANCE AND SUPPLY CHAIN COMPLEXITY (A STUDY OF QUANTITATIVE ANALYSIS)

Abstract

Current work has emphasized on how warehouses improve the business performance overall. Hence, lean principles have moulded in enhancing warehouse operations. The central idea of this thesis is to analyse the relations amongst lean warehousing, warehouse operational performance, supply chain complexity and business performance.  A questionnaire was distributed to warehouse related employees in the retail industry of Pakistan in order to gather insights about the waste reduction initiatives carried out and to thereby test the hypothesis developed. It was known that lean warehousing impacts business performance, improving it overall and both warehouse operational performance and supply chain complexity mediates this relation. The instrument acts as a guide for warehouse managers to obtain insights on how to reduce waste in their setting. The outcomes also inform them how supply chain complexity can impact their business performance and how to overcome it through lean warehousing. This will eventually impact their business performance. The particular research creates an instrument for measuring wasteful activities taking place in warehouses and offers a view into evolving lean warehousing.