UNLOCKING THE POTENTIAL OF E-GOVERNANCE: AN EMPIRICAL STUDY OF ADOPTION DETERMINANTS

Abstract

E-governance holds a profound promise to transform governance in developing countries, yet many initiatives fail mid implementation. This underscores the need to examine drivers of e-governance adoption within public agencies. Integrating the Technology Acceptance Model and Diffusion of Innovations Theory, this quantitative study will survey 300 officials engaged in e-governance projects across government levels in Pakistan. Structural equation modeling will analyze how performance benefits, effort expectancy, social influence and resource availability shape adoption intentions. Moderating effects of gender and experience will also be tested. Findings will advance theory validation while equipping policymakers with evidence-based strategies to successfully steer e governance for enhanced transparency, efficiency and public participation. This timely study will catalyze social innovation by illuminating pathways to harness the transformational potential of e governance in uplifting marginalized communities. It constitutes a critical first step in bridging theory and practice to promote impactful technology enabled innovation in governance.