“THE ROLE OF TECHNOLOGY READINESS IN MODERATING HEALTHCARE TRANSFORMATION: A SYSTEMATIC LITERATURE REVIEW OF PATIENT SATISFACTION AND SERVICE ORIENTATION”, IJSSB, vol. 3, no. 4, pp. 1–12, Apr. 2025, Accessed: May 02, 2025. [Online]. Available: https://theijssb.com/index.php/IJSSB/article/view/563