THE ROLE OF TECHNOLOGY READINESS IN MODERATING HEALTHCARE TRANSFORMATION: A SYSTEMATIC LITERATURE REVIEW OF PATIENT SATISFACTION AND SERVICE ORIENTATION. International Journal of Social Sciences Bulletin, [S. l.], v. 3, n. 4, p. 1–12, 2025. Disponível em: https://theijssb.com/index.php/IJSSB/article/view/563.. Acesso em: 2 may. 2025.